From “No Hope” to Top 3 – And How Your Team Can Do the Same
Hellllooooo my champion!!!
Today, I need to tell you a story about Ntabiseng.
A year ago, I was running a retail training session for a team of therapists. One of them was Ntabiseng—quiet, unsure, and completely lost. Every time we did a role play, she froze. She had no idea what to say. I’ll be honest with you—I had little hope. But I kept pushing. Role play after role play, even when it felt pointless. Even when it was uncomfortable for both of us.
And then last week, guess what??? Ntabiseng just won an award for Most Improved Retail Therapist. But here’s the kicker—she’s now in the Top 3 retail performers in a spa with over 20 therapists.
From zero.
From silence and blank stares.
To Top 3.
That’s the power of persistence, and that’s exactly what I’ll be teaching in our upcoming Retail Masterclass Series kicking off on 22 July at 11:00 SAST.
🟡 Why This Masterclass Matters
This isn’t just another webinar. This is a hands-on, results-driven transformation series. And it’s designed for teams that are ready to change the way they sell, connect, and succeed.
What your team will learn:
- What type of communicator am I?
- How can I identify my client’s communication style?
- How to genuinely engage and connect with clients
- How to have meaningful, goal-driven conversations
- How to run your column like a business
💡 The result? A guaranteed 20–80% increase in retail sales and a loyal, returning client base.
🔑 My Expectations for Your Team
This only works with the right mindset. Here’s what I need from anyone attending:
- A commitment to attend all the sessions.
- Participation in role plays – even when it feels uncomfortable.
- An open mind to learn and implement a proven system.
- The persistence to stick with it until it clicks.
If your team thinks they “already know it all,” this masterclass isn’t for them. But if you’re ready to turn your Ntabiseng into a top 3 performer—then let’s do this.
📅 Session Dates (all at 11am SAST)
- Session 1: 22 July
- Session 2: 29 July
- Session 3: 12 August
- Session 4: 19 August
- Wrap-up Q&A & Feedback: 2 September
🔓 How to Register
Click here to register your team:
Important: To enroll your team, at least one person must be a full Wellness Professionals Club member.
You can sign up with one of these special once-off offers:
Monthly Option (10% off): Join Monthly
Annual Option (20% off): Join Annually
I can’t wait to watch your teams grow, transform, and completely explode their figures over the next few months. If Ntabiseng can do it, so can yours.
Let’s make magic.
Marisa
