Blogs & Newsletters

Hi!!!

This week, I tried something a little different... I let AI take the minutes in one of my meetings.

I tested out two apps—Otter and Fireflies—and I have to say, I was blown away! They didn’t j...

Hello my lovely!!!

This week I sat down for coffee with a spa owner I’ve known for years. She’s the kind of woman who gets things done. Built her business from scratch, juggled kids and clients, did ...

Hola mi carino!!!

As I write this, I’m sitting in a bustling little café in Spain, completely shattered (as the Brits would say!). It’s been a whirlwind of a week—and I mean that quite literally. Bet...

Hola!!!

This week is a big one for me—I’m in Barcelona for a major Beauty Trade Show, and for the first time ever, I’ll be presenting in Spanish! Excited? Absolutely. Nervous? You have no idea! But t...

Hey!!!

Last week, I was at Costa Coffee in Dubai. Normally, I know exactly what I want—a hazelnut latte, my absolute favorite. But as I stood in line, I couldn’t help but glance up at the menu. The p...

Assalaamu Alaikum!!!

So, guess who got whisked away for a week of absolute bliss in the Maldives? Yep, yours truly! (Cue the jealous glares—I don’t blame you.) But let me tell you, amidst the endless...

Howdie howdie darling!!!

I had an interesting conversation this week that really stuck with me. I was visiting a spa I’ve known for years—beautiful space, great team, the works. But something felt… o...

Howdie howdie darling!!!

You know that communication is at the heart of great client experiences and a successful team environment. But have you ever stopped to think about how much the way you say s...

Hey!!!

The way you ask a question can make or break a conversation. In a salon or spa, where client experience and staff morale are everything, the right words build trust, spark engagement, and driv...

Hey,

It’s Valentine’s Day, and while chocolates and roses are nice, let’s talk about the real love story in our lives—our JOBS in the beauty and wellness industry! 💆‍♀️💖

Let’s be honest: working in ...

Helllllooooooo!!!

I need to vent for a second—sorry, but if I don’t let this out, I might actually explode.

Have you ever interviewed a therapist or manager who doesn’t want to work weekends? 🤯

I...

Hey!!!

Not really sure where to start this week—there’s SO much to share! But let me start with my biggest lesson learned: Never underestimate the power of listening to your customers.

When was the ...