Blogs & Newsletters

Happy Friday,

Something happened this week that honestly stopped me in my tracks.

I was preparing two presentations for the Professional Beauty Business Summit in Cape Town on Monday, really refinin...

Happy Friday,

This week I had a really interesting conversation with a hotel director, and it left me thinking long after we finished chatting.

We both found ourselves saying the same thing...

“I d...

Happy Friday,

This week was a week filled with celebration.

Three birthdays of three people who mean the world to me. My sister-in-law, one of my closest friends who celebrated a milestone 50th, and...

Happy Friday,

This week started with a heavy heart in our house.

My daughter was meant to be landing in India today. She had been selected as one of only 11 students from her school to attend a Roun...

Hello my lovely,

What. A. Week.

My son received his official acceptance letter into university in Spain. 🥺💥💪🏽🔥❤️

My daughter leaves next week for India after being selected as one of only 11 stud...

Hello,

This week I saw something that I simply do not accept in a business that wants to grow.

A client phoned.

A booking came in.

Someone thought, “We can’t lose the revenue.”

And just like th...

Hello,

If I have to record one more video clip, I might scream.

I think I recorded 50... maybe 60 clips in the last week.

Different angles. Different hooks. Different versions.

Delete. Re-record. ...

Hello darling {{ first_name }},

Complete the following: A _ _ _ _ _ _ a day keeps the drama away!!!!!

Did you get it right? ….. let me tell you a little more so you can complete it.

This week we ki...

Hello,

This past week I did something a little unusual.

I spent three full days reviewing therapists’ daily planners across different spas I work with. Not the strategy. Not the targets. The actual,...

Hello,

This past month reminded me very clearly that even the most driven among us are still human.

Just after the New Year, I picked up one of the nastiest flu viruses I’ve ever had. Weeks of cough...

Hello,

We’ve only been open one week... and already I’ve had more than six spa and salon owners call me.

Not to talk growth.

Not to talk expansion.

Not to talk dreams for 2026.

But to vent.

 S...

Hello,

I’m going to be very direct with you because this is one of those moments.

If you go into 2026 the same way you went into 2025, you will get the same results.

Maybe slightly better. Maybe sl...