Blogs & Newsletters

Hello my lovelies,

As I write this, I’m watching the Italian countryside blur past my window on a train from Milan to Rome — and wow, what a week it’s been already.

You know I always say travel teac...

Hello my lovely,

I’m writing this from my bed tonight — dead tired, flat battery, and honestly just worn out. This past week has been one of the hardest weeks of my year so far. Nothing earth-shatter...

Hello my lovely,

This week I want to take you behind the scenes of a little “wake-up call” I had recently.

For years, I believed my team had everything under control when it came to keeping our stor...

Hello my lovely,

This past week, I wrapped up the final session of the Retail Masterclass, and I have to tell you… I was completely humbled by the feedback. 

I mean, I know my systems work (I’ve see...

Happy Friday,

I’m still buzzing from the World Spa & Wellness Convention I hosted with Professional Beauty this past week. Two full days, over 20 incredible speakers, and more than 70 delegates in th...

Happy Friday,

Do you ever feel like your day just takes on a life of its own? You start with a plan, maybe even a to-do list, but before you know it, distractions, interruptions, and little fires to ...

Hellllllooooo my lovely,

I had one of those oh damn moments this week.
You know the ones where you suddenly see something so clearly you can’t unsee it?

I’ve been running my Retail Masterclass — and ...

Hi my champion,

I’m writing this week’s letter with a heavy head — and heart. Not just because I’m pushing through sleepless nights while both my kids tackle their exams (any parent out there will fe...

Hi {{ first_name }},

Would you believe me if I told you that after 18 months of working with a spa team, we:

✨ Increased revenue by 400%
✨ Retained 100% of staff – not one resignation, and now I’m fl...

Hey,

You won’t believe the week I’ve just had — honestly, I’m still catching my breath!

In the last six days, I’ve been in two different countries: Eswatini (Swaziland) and Botswana — doing one of t...

Hello my champion,

You know that feeling when you’ve mapped out your week perfectly—appointments lined up, goals set, everything colour-coded and running like clockwork—and then life happens?

That w...

Hi my darling!!!

Have you ever heard someone say, “That’s it—I’ve had enough oxygen for a lifetime,” or “I’ve eaten all the food I’ll ever need”? Sounds ridiculous, right?

But here’s the thing—when ...