Why great treatments won’t be enough in 2025!
Hi {{ first_name }},
Would you believe me if I told you that after 18 months of working with a spa team, we:
✨ Increased revenue by 400%
✨ Retained 100% of staff – not one resignation, and now I’m flooded with CVs
✨ Boosted retail from 1% to 12% – and trust me, I’m still not happy with that number
Sounds like a dream, right?
But here’s the twist...
After all that progress, I decided to do a roleplay session on retail to dig deep as to why the number is only 12%, and what did I find?
A big, fat shock.
Despite all the training and coaching, what should’ve become second nature just… hadn’t landed.
Not properly. Not deeply. Not enough to stick.
And I’m in this business daily — imagine what’s happening in your business if you're not?
The Truth:
Meaningful conversations aren’t happening.
They’re robotic. Predictable. Surface-level. And you know what happens next?
Robots will replace us.
They already give great massages. They already prescribe products and treatment plans using AI. They are fast, consistent, and emotionless.
But you know what they can’t do?
Connect. Build trust. Inspire loyalty.
And that’s the very thing that drives retail, repeat business, and long-term client value.
That’s Why Session 4 of the Retail Masterclass Series Is a Game-Changer:
🔹 How to recommend without sounding like a sales pitch
🔹 How to build trust in under 3 minutes
🔹 How to connect, not convince
This is not theory.
This is practical, proven and powerful — and it starts next week.
🟡 The Retail Masterclass Series: Starts 22 July
🕚 All sessions at 11AM SAST
- 22 July
- 29 July
- 12 August
- 19 August
- Wrap-Up & Q&A: 2 September
🎁 LIMITED TEAM OFFER: 5 Seats for the Price of 1
Here’s the math:
✔ One membership = $1000/year or $99/month
✔ 5 team members = $5000 value
👉 Your cost? Still just ONE membership.
That’s a massive saving — but even more importantly, it’s a MASSIVE opportunity to turn your team into confident, capable, connected retail pros.
{{ first_name }}, Ready to Future-Proof Your Business?
To secure your team’s place, make sure you’ve got your membership sorted:
- Join Monthly (10% off): Join Monthly
- Join Annually (20% off): Join Annually
Seats are limited. The value is undeniable.
Let’s make sure robots don’t win.
With passion, purpose, and real results,
Marisa
Wellness Professionals Club
