Blogs & Newsletters

Howdie howdie darling!!!

You know that communication is at the heart of great client experiences and a successful team environment. But have you ever stopped to think about how much the way you say s...

Hey!!!

The way you ask a question can make or break a conversation. In a salon or spa, where client experience and staff morale are everything, the right words build trust, spark engagement, and driv...

Hey,

It’s Valentine’s Day, and while chocolates and roses are nice, let’s talk about the real love story in our lives—our JOBS in the beauty and wellness industry! 💆‍♀️💖

Let’s be honest: working in ...

Helllllooooooo!!!

I need to vent for a second—sorry, but if I don’t let this out, I might actually explode.

Have you ever interviewed a therapist or manager who doesn’t want to work weekends? 🤯

I...

Hey!!!

Not really sure where to start this week—there’s SO much to share! But let me start with my biggest lesson learned: Never underestimate the power of listening to your customers.

When was the ...

Hi hi hi!!!

My travels kicked off this week in the beautiful Mother City of Cape Town, and as always, I’ve brought back some stories to share. One of the things I love most about being a business coa...

Hello, my superstar!!!

We’re just halfway through January, and my phone and inbox are already bursting with SOS calls from salon and spa owners. Let me guess, you might relate to some of these:

• Mi...

Hello my lovely {{ first_name }}!!!

I’m fresh off a two-week adventure in Vietnam with my family, and let me tell you—it was nothing short of incredible! From learning how to grow bean sprouts to exp...

Happppyyyyyyyyy Newwww Yearrrrr {{ first_name }}!!!

Here we go! Ready????

I am gosh and I am so excited to get this year started. I am even more excited to share our word for 2025.  Every year I cho...